Ongoing Software Support

Keep improving your software after launch.

Get help fixing issues, updating your software, and adding useful features as your needs change. We’ll agree on the support and response times that fit your team.

Typical timeline: Monthly recurringStarting at $4,000 / month

What we can build

A helping hand for fixes, updates, and improvements after launch.

15-Minute Critical SLA

Direct paging to on-call senior engineers for production outages or critical vulnerabilities.

< 15m Response

Continuous Codebase Modernization

Proactive framework updates and technical debt retirement to prevent codebase rot.

Zero Tech Debt

Flexible Hours Rollover

Unused engineering hours roll over into subsequent billing cycles for larger milestone releases.

Rollover Hours

How we deliver

Proactive Vulnerability Scanning

Automated daily dependency auditing (Snyk / Dependabot) with immediate automated patch PRs.

Telemetry & Synthetic Monitoring

Automated headless browser checkouts running every 5 minutes globally to verify transaction flow health.

Discuss monthly engineering support

We will agree the monthly capacity, response times, and payment schedule before work begins.

Discuss a retainer

Frequently asked questions

How do we submit requests and prioritize sprint tasks?

We integrate directly with your Linear, Jira, or GitHub issues board, with weekly sprint planning calls to align deliverables with your business roadmap.

Can we scale hours up or down based on our release cycle?

Yes, retainers are flexible month-to-month. You can scale hours up before major product launches or scale back during quiet quarters.

Tell us about your project

Share what you need and we will help you choose a practical next step.

Discuss a project